Refund policy
Return and Exchange Policy – Khobara Pharmacy
At Khobara Pharmacy, we always strive to provide the best service to our customers. Therefore, we have established the following return and exchange policy to ensure your complete satisfaction.
⏳ Return and Exchange Period
• \tProducts can be returned or exchanged within 2 days from the date of purchase.
• \tItems must be unused and in their original condition.
• \tThe original purchase receipt must be presented for any return or exchange.
• \tOpened, used, or damaged products will not be accepted.
• \tCertain items cannot be returned or exchanged for health and safety reasons, such as medications and opened medical supplies.
⚠️ Damaged or Defective Products
• \tIf you receive a damaged or defective product, please contact us immediately to arrange a return or exchange.
🏪 Return and Exchange Process
• \tYou may visit any of our branches to return or exchange products.
• \tIf the purchase was made online, please contact our customer service team to arrange the return.
💳 Refunds
• \tRefunds will be issued using the original payment method within 7–14 business days from the date the return is accepted.
• \tProcessing time may vary depending on your bank or payment provider.
📞 Customer Service
• \tFor any inquiries or requests, please contact our customer service at: +966 56 293 5955